Divisions and Offices

The Director’s Office oversees the various Divisions and Offices within HCD.  The current organizational structure is made up of three main divisions and two subsequent divisions that offer programs and technical assistance.  Two field offices provide support statewide along with four district offices and a mobile office that handles Registration & Titling. 

Administration and Management includes the following branches:

  • Accounting
  • Business and Contract Services Branch
  • Small Business/DVBE [link to DGS]
  • Fiscal Management Branch
  • Information Technology Branch
  • Human Resources Branch

HCD Executives

Director

Ben Metcalf Photo

Ben Metcalf, 39, of Washington, D.C., has been appointed director of the California Department of Housing and Community Development. Metcalf has been deputy assistant secretary in the Office of Multifamily Housing Programs at the U.S. Department of Housing and Urban Development since 2013, where he served as senior advisor to the commissioner and assistant secretary of housing from 2011 to 2013 and as senior advisor to the deputy assistant secretary for Multifamily Housing Programs from 2010 to 2012. He was the project manager at BRIDGE Housing Corporation from 2004 to 2010, a research associate at the Center for Court Innovation from 2000 to 2001 and a development associate at Common Ground Community from 1998 to 2000. Metcalf earned a Master of Public Policy degree in public policy and urban planning from the Harvard University, Kennedy School of Government.

Divisions

The Division of Codes and Standards administers multiple programs established by the California Health and Safety Code. It's mission is to develop, administer, adopt, and enforce uniform statewide housing standards to ensure the health and safety of Californians, to protect buyers from fraud and abuse, and safeguard the affordability of housing.

State Housing Law  
The division proposes general building standards for construction, plumbing and other components of conventional residential structures to the Building Standards Commission, considering their safety, affordability, and technological changes, and develops specialized standards for green building and universal design. HCD provides training to local government inspectors on disabled access, code enforcement, and other code issues. HCD also develops regulations for enforcement by cities and counties to ensure that residential structures are maintained and used in a safe and sanitary manner without becoming substandard. HCD must assume enforcement responsibilities absent a local government’s proper enforcement.

Mobile Home Parks/Special Occupancy Parks
The division develops and enforces statewide regulations for the construction, use, maintenance and occupancy of all privately-owned or operated mobile home and special occupancy parks in the state, as well as the installation of manufactured homes inside and outside of parks. In three-fourths of the state, HCD inspectors directly enforce the Mobilehome Parks Act and the Special Occupancy Parks Act and their regulations.
Plan Check (Northern and Southern Area Office)
Field Operations (Northern and Southern Area Office)

Mobile Home Ombudsman
The division operates the Office of the Mobile home Ombudsman consumer assistance center. The Ombudsman’s Office answers questions about manufactured housing sales, mobile home park resident complaints, and mobile home registration and transfer issues. The Ombudsman’s Office either provides direct assistance answering specific questions or refers the callers to other division programs, such as occupational licensing for mobile home dealer complaints [hyperlink], or to the appropriate federal, state and/or local government agencies.

Employee Housing
The division develops statewide regulations for the maintenance, use and occupancy of privately-owned or operated employee housing provided for five or more employees or farmworkers. HCD’s inspectors enforce the Employee Housing Act and its regulations through inspections in most of the state.

Registration and Titling
The division maintains title and registration records, including ownership and lien documents, and collects fees and taxes on manufactured homes, multifamily manufactured homes, commercial modular, floating homes and truck campers. A significant portion of this activity can be accomplished via the internet, consistent with the Governor’s E-Government initiatives.

Online Services:

District Offices (Registration and Titling Only)

1530 Hilton Head Road, Suite 107
El Cajon, CA 92019-4655
( 619) 441-2326
Street Map *

2986 Bechelli Lane, Suite 201
Redding, CA 96002-1903
(530) 224-4815
Street Map *

3737 Main Street, Suite 400
Riverside, CA 92501-3337
(951) 782-4431
Street Map *

3220 South Higuera, Room 103 B
San Luis Obispo, CA 93401-6982
(805) 549-3373
Street Map *

Occupational Licensing

The division develops and enforces state laws and HCD regulations governing the sale of manufactured housing, multifamily manufactured homes, and commercial modular, including the licensing of manufacturers, distributers, dealers and salespersons. Program activities include preliminary and continuing education for manufactured home dealers and salespersons, disciplinary action for violations of consumer rights, and warranty enforcement. The program also administers the Manufactured Home Recovery Fund which provides compensation for certain defrauded manufactured home buyers and sellers.

Factory-Built Housing

The division develops and enforces state regulations consistent with conventional housing codes that establish construction standards for factory-built homes and factory-built housing building components manufactured for sale or use within the state. When inspections are conducted, complying homes or components are issued an HCD Insignia of Approval and must be accepted by cities and counties

Manufactured Housing

The division develops and enforces state regulations establishing minimum construction standards for multi-unit manufactured housing, commercial modular, and special purpose commercial modular that are sold, offered for sale, rented, or leased within the state, and the subsequent alteration of those units. Inspections are conducted and an HCD Insignia of Approval is issued to indicate compliance. The division is also approved by HUD to act as California’s State

Administrative Agency for enforcement of the National Manufactured Housing Construction and Safety Standards Act which establishes the procedural regulations and construction standard for all manufactured homes built on or after June 15, 1976.

The Division of Financial Assistance (DFA) is HCD’s principal administrator of loan and grant programs. The division operates multiple programs that provide funds and assistance for a variety of purposes, including:

  • Public facilities and infrastructure to support housing
  • Rental housing new construction, rehabilitation and conversion from nonresidential uses
  • New construction, rehabilitation, and purchase assistance for owner- occupied homes
  • Preservation of existing subsidized housing developments and affordable mobile home parks
  • Job creation and preservation
  • Rent assistance for very-low income households
  • Development and operation of migrant farmworker housing
  • Development and operation of emergency and transitional housing for the homeless

HCD administers a wide variety of Programs

The Division of Financial Assistance (DFA) is HCD’s principal administrator of loan and grant programs. The division operates multiple programs that provide funds and assistance for a variety of purposes, including:

  • Public facilities and infrastructure to support housing
  • Rental housing new construction, rehabilitation and conversion from nonresidential uses
  • New construction, rehabilitation, and purchase assistance for owner- occupied homes
  • Preservation of existing subsidized housing developments and affordable mobile home parks
  • Job creation and preservation
  • Rent assistance for very-low income households
  • Development and operation of migrant farmworker housing
  • Development and operation of emergency and transitional housing for the homeless

HCD administers a wide variety of Programs [link to Grants & Loans > Programs]

It's mission is to administer, develop and advocate policies and laws to further housing and community development.

The Division of Housing Policy Development (HPD) accomplishes its mission by identifying California's housing needs and developing policies to meet those needs. HPD administers State housing element law, including the review of local general plan housing elements; prepares numerous state plans and reports and conducts research to facilitate housing development and improvement, and provides a wide range of technical assistance to local governments, public and private housing providers, business and industry groups, housing advocates and interested citizens. In addition, HPD prepares and implements the federal Consolidated Planning and Performance Reporting requirements for HUD, including the Analysis of Impediments to Fair Housing, ensuring California's receipt of millions of federal housing and community development dollars.

The mission of the Legislative Division for the Department of Housing and Community Development (HCD) is to advise the Director and the Administration on legislative housing issues and to advocate and promote the Administration's housing policies and programs by testifying before the legislative committees and negotiating with members and interest groups.

The Office of Migrant Services (OMS) contracts annually for the operation, maintenance, and rehabilitation of existing affordable seasonal rental housing and support services for migrant farmworker families during the peak harvest season. For more information, call XXX.