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FILING A COMPLAINT

Filing a complaint can be done by any one of these processes:

File a Complaint Online (Online forms require Internet Explorer version 5.X or greater.):

• ONLINE INTERACTIVE COMPLAINT FORMS

Download and Complete a Complaint Form:

1. Fill in the Complaint forms from below links and mail them:
1. For dealer and private transactions:
1. (English) http://www.hcd.ca.gov/codes/ol/forms/form420e.pdf
2. (Spanish) http://www.hcd.ca.gov/codes/ol/forms/form420s.pdf
2. For Mobilehome Park Act complaints:
1. (English) http://www.hcd.ca.gov/codes/ol/forms/form419e.pdf
2. (Spanish) http://www.hcd.ca.gov/codes/ol/forms/form419s.pdf
3. For Employee Housing Act complaints:
1. (English) http://www.hcd.ca.gov/codes/ol/forms/form421e.pdf
2. (Spanish) http://www.hcd.ca.gov/codes/ol/forms/form421s.pdf

Please mail all complaint forms to:

California Department of Housing and Community Development(HCD)
PO Box 31
Sacramento, CA 95812-0031

Contact Us to Request a Complaint Form:

You may request a complaint form be mailed to you by calling the Ombudsman’s Office at
(916) 323-9801 or (800) 952-5275 or via e-mail at ombudsman@hcd.ca.gov .

Contact Us

If you have a problem with the interactive complaint forms or downloading complaint forms or other inquiry, here's how to reach us :

Call: 1-800-952-5275 or (916) 323-9801

E-mail: ombudsman@hcd.ca.gov

What Happens After You File a Complaint