If you are experiencing problems with the HCD's website, check the following list before contacting the HCD Webmaster:
* Older Version of Browser
You should be using either Microsoft Internet Explorer (IE), version 8.0 or higher. If you are using an older version, you will need to upgrade it.
If your are using any of the online secure applications, use Internet Explorer version 6.0 or higher only.
* Web Traffic
The HCD website may be experiencing a lot of traffic. Our recommendation: Just be patient and allow complete pages to download before you try clicking any of the links.
* Your Internet Service Provider (ISP)
Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).
* Your Modem
Your internet connection may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.
Though our web pages aren't overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.
If you still need assistance, contact the HCD Webmaster.