The Mobilehome Assistance Center receives and processes complaints from the public and from public officials related to living in manufactured homes and mobilehomes, as well as employee housing facilities and factory-built housing. Staff provides information, coordination, referrals, and other assistance to help resolve these complaints.

The Mobilehome Residency Law Protection Program is designed to help resolve certain disputes between mobilehome/manufactured homeowners in mobilehome parks and park owners/management. The program accepts complaints from any mobilehome/manufactured homeowner living in a mobilehome park under a rental agreement for issues within mobilehome parks related to Mobilehome Residency Law violations (California Civil Code). Staff processes complaints and coordinates assistance to help resolve the most severe alleged violations that the Department receives.

• California Department of Public Health’s Childhood Lead Poisoning Prevention Branch provides information on lead-based paint and lead hazards.
• Protect Your Family from Exposures to Lead provides information on the sources of lead at home, how to make your home lead-safe, and protecting children where they learn and play.
• National Center for Healthy Housing evaluates and validates cost-effective methods to protect children from residential environmental hazards while preserving the supply of affordable housing.

How to Report the Installation of Manufactured Homes, Mobilehomes, and Multifamily Manufactured Homes

• By an HCD-Licensed Dealer to an Owner-Builder Installed on a Foundation System (PDF)
• By an Owner-Builder onto a Foundation System (PDF)
• Procedures for Cancelling Title and Registration of a Used Manufactured Home, Mobilehome, or Multifamily Manufactured Home Currently on a Foundation (PDF)
• Submit a complaint for a home installation

Responsibilities of a Manufacturer, Dealer or Local Enforcement Agency During the Sale and Installation

• Manufactured Homes Installed on a Foundation System as an Improvement to Real Property (PDF)
• Manufactured Homes Installed on Pier/Pad or on a Foundation System as Chattel (PDF)

• Legal Aid and County Community Resources (PDF) provides local resources within your county.
• Asistencia Legal y Recursos Comunitarios por Condado (PDF) proporciona recursos locales dentro de su condado.
• Guide to Affordable Manufactured Home Best Practices (PDF) seeks to encourage more utilization of this housing type by the affordable housing community.
• Manufacturer Responsibilities under Subpart I, Consumer Complaint Handling and Remedial Actions assists in answering the most frequently asked questions regarding manufacturer responsibilities under Subpart 1 of the Manufactured Home Procedural and Enforcement Regulations.
• CalCAP Seismic Safety Loan Program 
  If you need financing to seismically retrofit your mobilehome, manufactured home or multifamily manufactured home that is currently registered with the Department of Housing and Community Development, the California Seismic Safety Capital Access Loan Program can help out.
• Department of Consumer Affairs licenses professionals and enables consumers to check license status, investigates consumer complaints on issues under its jurisdiction, and educates consumers by giving them needed information to avoid being victimized by unscrupulous or unqualified people who promote deceptive or unsafe services.
• Department of Motor Vehicles serves the public by licensing drivers, registering vehicles, securing identities, and regulating the motor vehicle industry.
• Fire Safety Education Resources Directory is provided by the U.S. Fire Administration and helps increase community awareness about preventing home fires with fire safety and prevention outreach materials.