Consumer Information

Consumer resources related to living in manufactured homes, mobilehomes, employee housing facilities, and factory-built housing. Available resources include complaint resolution options, home installations on a foundation system, fire safety, carbon monoxide, and more.

The Mobilehome Assistance Center receives and processes complaints from the public and from public officials related to living in manufactured homes and mobilehomes, as well as employee housing facilities and factory-built housing. Staff provides information, coordination, referrals, and other assistance to help resolve these complaints.

The Mobilehome Residency Law Protection Program is designed to help resolve certain disputes between mobilehome/manufactured homeowners in mobilehome parks and park owners/management. The program accepts complaints from any mobilehome/manufactured homeowner living in a mobilehome park under a rental agreement for issues within mobilehome parks related to Mobilehome Residency Law violations (California Civil Code). Staff processes complaints and coordinates assistance to help resolve the most severe alleged violations that the Department receives.