Housing Accountability Unit Portal

HCD accepts requests for technical assistance from local jurisdictions and requests for review of potential violations from any party through our online Housing Accountability Unit Portal. Please note that if you are a private individual and do not give HCD express permission to disclose your identity, it is HCD’s practice to protect requestors’ identities from disclosure under the California Public Records Act (PRA) to the full extent authorized by the PRA. (Gov’t Code, § 7922.000; Cal. Const., Art. 1, § 1.) However:

• Even though your identity may be withheld, the PRA may require HCD to disclose the substance of your request, including your written communications with HCD (with name redacted), after the request is closed, or if a reasonable amount of time has elapsed since the date of the request.
• If your request relates to your particular residence, the PRA may require HCD to disclose your address to PRA requestors, which could reveal your identity.
• In some cases, it may be difficult or impossible to investigate an allegation without disclosing your identity. If that is a concern, please contact us at HAUPortal@hcd.ca.gov to discuss the possibility of withdrawing your request if it later becomes necessary for maintaining your anonymity.
• Notwithstanding the above, if you are writing on behalf of a business, nonprofit, state or local agency, or state or local government official, the PRA may require HCD to disclose your name, the organization, or public office you represent, and other identifying information. Although organizations and public figures enjoy fewer privacy protections than private individuals under state law, HCD recognizes the importance of whistleblower anonymity. If you represent an entity that risks negative consequences for reporting housing accountability issues, it is HCD’s practice to protect your identifying information from PRA disclosure unless specific circumstances create a greater public interest in disclosure. HCD evaluates these circumstances on a case-by-case basis. (Gov’t Code, § 7922.000.)
• In rare cases, HCD may be compelled to disclose a requestor's identity during legal proceedings that may or may not include the requestor as a party.

If you have any concerns about confidentiality of your request, please contact us at HAUPortal@hcd.ca.gov and a representative of HCD will be available to advise you.

Translation and interpretation services are available at no cost. If you need help accessing or understanding information in the Housing Accountability Unit Portal, please contact HAUPortal@hcd.ca.gov and tell us the language you prefer. HCD will arrange an interpreter or translation services to assist you. HCD provides reasonable steps to ensure meaningful access to its programs and services for individuals with limited English proficiency.

翻譯及口譯服務均免費提供。如果您在瀏覽或理解房屋問責部門門戶網站（Housing Accountability Unit Portal）內的資料時需要協助，請聯絡 HAUPortal@hcd.ca.gov，並告知我們您希望使用的語言。HCD 會安排口譯員或翻譯服務，為您提供協助。
HCD 會採取合理措施，確保英語能力有限的人士能夠有效使用其各項計劃和服務。

翻译和口译服务均免费提供。如果您在访问或理解住房问责部门门户网站（Housing Accountability Unit Portal）中的信息时需要帮助，请联系 HAUPortal@hcd.ca.gov，并告知我们您希望使用的语言。HCD 将安排口译员或翻译服务，为您提供协助。
HCD 会采取合理措施，确保英语能力有限的人士能够有效使用其各项计划和服务。

Servicios de traducción e interpretación sin costo a su disposición. Si necesita ayuda para acceder o entender la información del Portal de la Unidad de Responsabilidad de Vivienda, contacte a HAUPortal@hcd.ca.gov y díganos su idioma preferido. HCD contratará a un intérprete o servicios de traducción para asistirle.
HCD toma medidas razonables para garantizar el acceso significativo a sus programas y servicios para personas con dominio limitado del inglés.

Dịch vụ phiên dịch và biên dịch được cung cấp miễn phí. Nếu quý vị cần trợ giúp để truy cập hoặc hiểu thông tin trong Cổng thông tin Đơn vị Trách nhiệm Giải trình Nhà ở, vui lòng liên hệ HAUPortal@hcd.ca.gov và cho chúng tôi biết ngôn ngữ quý vị muốn sử dụng. HCD sẽ bố trí phiên dịch viên hoặc dịch vụ dịch thuật để hỗ trợ quý vị.
HCD thực hiện các biện pháp hợp lý để đảm bảo khả năng tiếp cận hiệu quả đối với các chương trình và dịch vụ của mình cho những cá nhân có trình độ tiếng Anh hạn chế.

Send mail requests to:

Department of Housing and Community Development
Division of Housing Policy Development
Housing Accountability Unit
651 Bannon Street, Suite 400
Sacramento, CA 95811