Submit a complaint online or by mail.
Online
Visit C&S Online Services to submit your complaint online.
Please note: An account is not needed to submit a complaint. However, creating an account or logging in to an existing account allows you to view the status of your complaint, as well as a history of complaints you have submitted.
Print and Mail a Form
Download, print, and complete the appropriate complaint form below.
| Mobilehome Parks | Request for Assistance (PDF) Instructions (PDF) |
| Parques de Casasmóviles | Solicitud Para Ayuda (PDF) Instrucciones (PDF) |
| Manufactured Home Sales and Warranty | Request for Assistance (PDF) Instructions (PDF) |
| Ventas de Casas Prefabricadas | Solicitud Para Ayuda (PDF) Instrucciones (PDF) |
| Employee Housing | Request for Assistance (PDF) Instructions (PDF) |
| Viviendas de Empleados | Solicitud Para Ayuda (PDF) Instrucciones (PDF) |
| Mobilehome Residency Law | Request for Assistance / Complaint (PDF) |
| La Ley de Residencia de Casas Móviles | Solicitud Para Ayuda / Queja (PDF) |
Factory-Built Housing Defect — No form available.
- To submit a factory-built housing defect complaint, please visit HCD’s C&S Online Services to submit your complaint online or send a written description of the complaint to MHAssistance@hcd.ca.gov or to the address below.
Manufactured Home Construction Defect — No form available.
- To submit a manufactured housing defect complaint, please visit HCD’s C&S Online Services to submit your complaint online or send a written description of the complaint to MHAssistance@hcd.ca.gov or to the address below.
After completing the appropriate complaint form, mail to:
HCD — Mobilehome Assistance Center
P.O. Box 278690
Sacramento, CA 95827
Request a Printed Form
Request a complaint form be mailed to you by contacting the Mobilehome Assistance Center:
(800) 952-8356 / (800) 735-2929 (TTY)
MHAssistance@hcd.ca.gov
HCD — Mobilehome Assistance Center
P.O. Box 278690
Sacramento, CA 95827