Mobilehome Assistance Center

The Mobilehome Assistance Center (MAC) receives and processes complaints from the public and from public officials related to living in manufactured homes and mobilehomes. Staff provides information, coordination, referrals, and other assistance to help resolve complaints generally related to:

  • The operation of mobilehome parks related to health and safety matters.
  • The purchase, sale, financing, titling, and registration of manufactured homes and mobilehomes.
  • The installation, inspection, and maintenance or alteration of manufactured homes, mobilehome accessory structures, and park grounds.
  • Are you concerned about possible health or safety issues in your mobilehome park like unsafe sewer, water, electrical, or gas conditions?
  • Do you need assistance with the installation, inspection, maintenance, or alteration of a manufactured home, an accessory structure, or park grounds, or have questions as to when a permit is required?
  • Do you suspect unlicensed sales activity by an individual or the park?
  • Do you have a complaint against a licensee alleging fraud, misrepresentation, escrow violations, contract disputes, advertising, or non-receipt of title?
  • Do you have a new home warranty question or concern?
  • Do you need information on the Mobilehome Residency Law and where to obtain assistance for lease or rent disputes with park management?
  • Do you need assistance with your mobilehome registration, titling, or ownership documents?
  • Are you seeking compensation for a fraudulent mobilehome sale?
  • Do you have questions on commercial modular lease, sales, or rent?
  • Do you need information on local resources available to you?

We can help! If we can't help you directly, we can point you in the right direction.

  • Call: (800) 952-8356 / (800) 735-2929 (TTY)
  • Email:
  • Write:
    HCD — Mobilehome Assistance Center
    P.O. Box 278690
    Sacramento, CA 95827

The Mobilehome Assistance Center cannot mediate or offer any legal advice. For legal advice, contact a licensed attorney, legal aid organization, or your local government official(s).


The Manufactured Home Recovery Fund (MHRF) (PDF) is available to reimburse actual and direct losses up to $75,000 for any person who has sold or purchased a manufactured home/mobilehome for personal or family residential use or investment purposes, and who has suffered a loss due to:

  1. Failure to honor warranties or guarantees;
  2. Fraud or willful misrepresentation related to any financial provision;
  3. Fraud or willful misrepresentation of the kind or quality of the product sold or purchased;
  4. Conversion (the unlawful appropriation of the property of another);
  5. A willful violation of any other provision of the Health and Safety Code, Part 2 – Mobilehomes-Manufactured Housing Act of 1980, including the provisions regulating escrow accounts;
  6. A violation of the Civil Code, Title 1.7, Chapter 3, beginning with section 1797 – Mobilehome Warranties (for new manufactured homes).

The MHRF is considered a last resort recovery for consumers. It is only available after applicants have obtained a final court judgment against the violator, or after being harmed by a Department licensed salesperson, dealer, manufacturer, or an individual or entity who is, or has been, the subject of a bankruptcy proceeding or is or has been otherwise deemed judgment proof. View additional information related to collecting your judgment at California Courts Small Claims and the California Victim Compensation Board’s Restitution Recovery Program.

The Occupational Licensing Program provides information and claim forms (PDF) with instructions (PDF) to the public regarding the MHRF. Each claim is reviewed/investigated by the program staff. Approved claims are forwarded to the Department's Legal Affairs Division for final approval. Approved claims are then submitted to the State Controller's Office for payment.

For more information, download our brochure in English (PDF), Spanish (PDF), and Vietnamese (PDF). You may also refer to the laws that govern the MHRF program (California Health and Safety Code, Part 2, Chapter 7.5).